Contact Us

General Travel-Related Questions
If you have general travel-related questions, 
email [email protected] or call 1-800-GoHawaii
(1-800-464-2924).

Address
(Located in the Hawai‘i Convention Center)
1801 Kalākaua Avenue, 1st Floor
Honolulu, Hawai‘i 96815
Telephone: (808) 973-2255
Fax: (808) 973-2253
Email: [email protected]
Research: [email protected] 

Hours
Monday - Friday, 7:45 a.m. - 4:30 p.m.

Parking
The parking entrance is on Kalākaua Avenue.
Proceed towards Waikīkī on Kalākaua Avenue in the right lane. Turn right before reaching the bridge over the Ala Wai Canal.

Parking Rate
$12.00 or free with validation.

Public Relations and General Media

For general media inquiries, please contact:

T. Ilihia Gionson
Public Affairs Officer
Hawai‘i Tourism Authority
[email protected]

For U.S. travel-related media inquiries (including leisure travel information on the Hawaiian Islands, press material, photos and videos and travel trade assistance):

Darlene Morikawa
Senior Director, Public Relations/Communications
Hawai‘i Visitors & Convention Bureau
[email protected]
(808) 924-0259

UIPA Requests

To make a Uniform Information Practices Act (UIPA) request, please email [email protected].

The Request (requirements) must be in writing, have sufficient contact information for the agency to correspond with you, provide a reasonable description of the requested record, and state how you would like to receive the record (e.g. pick up copy, mail, e-mail, etc.). You may use the State of Hawai‘i Office of Information Practices’ form to submit your request:

• Request to access a government record

Travel Related Inquiries

If you are planning a trip to the Hawaiian Islands and are looking for travel-related information (including maps, brochures, travel-planners, group meeting assistance or other visitor-related inquiries), please contact:

Hawai‘i Visitors and Convention Bureau
(800) GoHawaii or (800) 464-2924
[email protected]
www.gohawaii.com

For International Travelers

Information is tailored for visitors from the following locations:

Partner Websites

• Hawai‘i Convention Center – Planning a large convention in Hawai‘i?
• Hawai‘i’s Corporate Meetings and Incentives – Planning a corporate meeting or incentive trip to Hawai‘i?
• Hawai‘i Travel Tips – Here you will find information about everything from what to wear to what you are allowed to bring to and from the Hawaiian Islands.